OnPAC ENERGY
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Customer Support
Energy Deregulation
Welcome to OnPAC Energy Service Center. For Billing inquiries and electric services please contact us at at 866 MY ONPAC and talk to our customer care representative. Our support center opens from 9 AM to 5 PM CST Monday to Friday. For Outage reporting, please contact one of the appropriate outage report number below according to your services area. The outage report is open 24x7.
Energy Deregulation is happening in many parts of the United States. However, Texas has been touted as the model of choice. As of January 2002, Texas residents and businesses can choose their electric provider with rate at or below the "Price to Beat".
24x7 Outage Report
If you experience an outage, please call the appropriate toll free number below for your service area.
ONCOR - (TXU) Service Area
1 888 313 4747
Centerpoint - (Reliant) Service Area
1 800 332 7143
AEP North & Central Service Areas
1 866 223 8505
Texas New Mexico Power Company - (TNMP) Service Area
1 888 866 7456